Record a DMI / VCL noticeFor a Marketplace notice the client received, with or without an application through us. Creates a task due on the deadline.
Document
Household members on this notice
How we found out
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Disenroll{{ pdLine }}
Reason
Coverage ends
📎 {{ f.n }}
The client gets a secure link (valid 7 days) to review the cancellation and sign.
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Add a policyFor a policy you now service without an enrollment here, e.g. after an agent-of-record change.
How it came to us
Product
Status
Effective
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Confirm DMI / VCLRecord what you saw when you checked.
Result
Checked with
{{ dcNote }}{{ dcErr }}
Referred by
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Confirm paymentRecord only what you saw: where the payment shows as posted.
How it was paid
Confirmed by
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Save note · {{ rqProd }}Pick where it belongs, then save
NOTE{{ rqSum }}
BELONGS TO
FOLLOW-UP · IF IT CAN'T BE DONE NOW
{{ rqLine }}
{{ epTitle }}{{ epSub }}
{{ yrAskFor }}Which coverage year?Nothing is created until you pick one.
{{ bannerText }}
Production connection blocked in staging build.The configured Supabase URL points to the production project. This build only runs against staging. Fix swcrm.config.js and reload.
{{ msgTitle }}{{ msgBody }}
SWCRMSTAGING
{{ agencyName }}{{ userEmail }}{{ role }}
Settings
LeadsResources
Today{{ todayDate }}
Tasks · pick one, contact the client, save the result
This record changed after you opened it. Review the latest version before saving.
Stage
{{ op.caseLine }}
Next task {{ op.naWhere }}{{ op.naLine }}
{{ op.quotesTitle }}
{{ q.carrier }}{{ q.premium }}{{ q.status }}
Outcome
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History
{{ h.when }}{{ h.what }}
{{ en.title }}{{ en.stage }}{{ en.meta }}
This record changed after you opened it. Review the latest version before saving.
{{ enMsg }}
This enrollment is not on an enrollment case yet.Put it on the client’s enrollment case to see the 5 steps (plan · confirmation · payment · DMI · activate) in one place.
ACA case
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What blocks activation{{ en.blockers }}
{{ en.suggest }}{{ en.caseNa }}
1 · Submitted
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2 · First payment
3 · DMI / VCL
{{ v.name }}{{ v.deadline }}
4 · Active coverage
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Policy / member number
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HouseholdMembers, coverage, tax filing and income — saved per member
Household
{{ h.who }}{{ h.seek }}{{ h.line }}
{{ hhMsg }}
Plans & client confirmationPCP / drug is recorded on the case card
Plan comparison
{{ p.title }}Chosen
{{ p.line }}{{ p.care }}
{{ planMsg }}Client confirmation
{{ cfStatus }}
{{ cfDetail }}
{{ cfMissing }}{{ h }}{{ cfMsg }}
Log interaction{{ lgClient }}{{ lgPath }}
1 · The callProduct, how they reached you, and why they called
Product
How
Why they called *
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2 · CaseContinue an open case, start a new one, or service only
Which case is this call about? *{{ lgCaseHint }}
3 · Coverage workApply / change coverage — fill what happened; each send button records itself
ACA enrollment steps{{ stNow }}
On file
{{ stFileTitle }}{{ stFileLine }}
{{ stMsg }}
Consent not on file — send before helping
Broker designation not on file
② Broker designation{{ brLine }}
Household
{{ h.who }}{{ h.seek }}{{ h.line }}
{{ hhMsg }}PCP / Drug
{{ c.kind }}{{ c.name }}{{ c.result }}
{{ c.line }}
{{ careMsg }}Plan comparison
{{ p.title }}Chosen
{{ p.line }}{{ p.care }}
{{ planMsg }}Client confirmation
{{ cfStatus }}
{{ cfDetail }}
{{ cfMissing }}{{ h }}{{ cfMsg }}ACA enrollmentNo record
{{ lgWrapN }} · Wrap upOutcome, note, task and cross-sell
Outcome
Summary
Next task on the case{{ lgCurNa }}
Add opportunity (no case is created)
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On file
{{ f.k }}{{ f.v }}
Note — written from your taps
{{ r.k }}{{ r.v }}
Preview — what the client reviews{{ cfVersion }}
This summary is for{{ cfPurposeHint }}
Please review your application information{{ cfTo }}
{{ sec.title }}
{{ r.k }}{{ r.v }}
By confirming, you agree the information above is correct and ask us to submit your Marketplace application. Doctor and drug results reflect what we checked on the date shown and can change; please confirm with the carrier. Your eligibility and tax credit are decided by the Marketplace.
Client signs here
Secure link created · works until {{ cfLinkUntil }}. It is shown only now.
Link valid
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Client's signing page (staging test)
Upload signed paper formUse only when the client signed the summary on paper. Upload a scan or photo of the signed pages. It is saved as "Paper signed / uploaded", separate from an electronic signature. You cannot sign for the client.
Once saved, this version is locked. Changes need a new version.
Consent · {{ cnName }}
{{ polView.line }}{{ polView.badge }}
{{ r.k }}{{ r.v }}
TASK DETAIL{{ tvTitle }}{{ tvMeta }}
Reason{{ tvReason }}
Work log · {{ tvCount }}
{{ h.at }} · {{ h.what }}{{ h.note }}
{{ tvEmptyText }}
HouseholdPeople in {{ ctHhName }}'s household. Coverage is chosen inside each enrollment or application.
Email
To{{ mcTo }}ProductSubject
{{ f.name }}{{ f.size }}{{ mcAttHint }}
{{ mcMsg }}
Signing out in 1 minute (no activity).
{{ repTitle }}Someone the client allows you to discuss their insurance with.